Frequently Asked Questions

Frequently asked questions

Sizing and fit

How do I know what size to order?
Measure your underbust and your fullest bust, then check our size guide. If you are between sizes, size up for comfort, since our bands are firm on purpose.

Do I size up or down in a wireless bra?
Most women size up one from their underwired size. A wireless bra carries weight through the band, so a band that is too tight will feel worse than a wired one.

Do you carry plus sizes?
Yes, up to 4XL. Our plus range is graded, not scaled, which means band width, cup depth and strap width are re-engineered at each size.

Product

Will these show under a t-shirt?
No. Our cups are molded and seamless and the edges are laser-cut, so there is no seam to print through fabric, including white and fitted fabrics.

Can a wireless bra really support a large bust?
Yes, if it is built for it. Support comes from a wide band and a deep structured cup, not from the wire. Look at our full support and plus size styles.

Are the pads removable?
On most styles, yes. It is noted on each product page.

How do I wash them?
Fasten the hooks, use a mesh laundry bag, cold gentle cycle. Never tumble dry, since heat destroys elastane. Air dry flat.

Orders and shipping

How long does delivery take?
See our shipping and returns page for current delivery windows by country.

Do you ship internationally?
Yes. We ship to the United States, the United Kingdom, Europe and beyond.

Can I track my order?
Yes. You receive a tracking link by email as soon as your order ships, and you can also check it on our order tracking page.

Returns

What if it does not fit?
Every order is covered by a 30-day comfort guarantee. If the fit is wrong, contact us at info@lumisensy.com and we will make it right.

Is my payment secure?
Yes. All payments are processed over an encrypted connection and we never store your card details.

Still have a question? Email info@lumisensy.com and a real person will answer.